Shipping and Delivery Policy
At UrbanMarket, we are committed to delivering your orders accurately and on time. Please read the following terms and conditions that constitute our Shipping and Delivery Policy.
Order Processing:
- Orders are processed within 1-2 business days after receiving payment confirmation.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
Shipping Methods:
- We offer standard shipping and expedited shipping options. The shipping method you choose will determine the delivery time and cost.
- Standard shipping usually takes 6-8 business days for delivery, while expedited shipping takes 2-3 business days.
Shipping Locations:
- We currently ship to addresses within the United States. We do not ship to PO Boxes or APO/FPO addresses.
Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the shipping method selected during checkout.
- Free shipping may be offered for orders over a certain amount, as specified on our website.
Delivery Timeframes:
- Delivery times are estimated based on the shipping method selected and the destination address. While we strive to deliver your orders within the estimated timeframe, we cannot guarantee specific delivery dates.
- Delays may occur due to unforeseen circumstances such as weather conditions, natural disasters, or carrier delays.
Tracking Your Order:
- You can track your order using the tracking number provided in your shipping confirmation email. Please allow 24-48 hours for the tracking information to update.
Delivery Attempts:
- If you are not available to receive your package at the time of delivery, the carrier will make additional attempts or leave a notice for you to arrange for pickup or re-delivery.
Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements. These restrictions will be specified on the product page.
International Shipping:
- We do not currently offer international shipping. We only ship within the United States.
Contact Us: If you have any questions about our Shipping and Delivery Policy, please contact us at support@urbanmarket.com. We are here to assist you and ensure that your shopping experience with UrbanMarket is smooth and enjoyable.